WebSnarks offers risk-free digital services. We’re focused on client satisfaction and unlimited revisions during the project process. We offer refunds across our services, with conditions specific to each service category, outlined below.

Graphic Designing

We offer a full refund for all graphic design services if requested within 48 hours of delivery, provided the client gives a reason so we can improve. Conditions:

• Discounted packages or promo codes: 50% refund
• Client has approved the project with no further changes needed: no refund
• Issue on WebSnarks’ side: 100% refund
• Misconduct by a WebSnarks project manager: 70% refund

Legal rights: Once delivered, the design is the client’s asset. If a payment or revision issue is unresolved, the design remains a WebSnarks asset until resolved. WebSnarks retains the right to display the work in its portfolio for promotional use.

Content Writing

We offer a full refund for all content writing services if requested within 48 hours of delivery, provided the client gives a reason. Conditions:

• Discounted packages or promo codes: 50% refund
• More than 48 hours have passed and the client has approved and is satisfied: no refund
• If a refund is issued, the delivered content remains a WebSnarks asset and the client may not use it
• Issue on WebSnarks’ side: 100% refund
• Misconduct by a WebSnarks project manager: 60% refund

Legal rights: Once delivered, the content is the client’s asset. If a payment or revision issue is unresolved, the content remains a WebSnarks asset until resolved. WebSnarks retains the right to display the work in its portfolio for promotional use.

Branding

We offer a full refund for branding services — including brand strategy, name selection, and brand identity work — if requested within 48 hours of final delivery, provided the client gives a reason. Conditions:

• Discounted packages or promo codes: 50% refund
• Client has approved the final brand identity with no further changes needed: no refund
• Issue on WebSnarks’ side: 100% refund
• Misconduct by a WebSnarks project manager: 70% refund

Legal rights: Once delivered, the branding materials are the client’s asset. If a payment or revision issue is unresolved, the materials remain a WebSnarks asset until resolved. WebSnarks retains the right to display the work in its portfolio for promotional use.

Website Solutions and E-Commerce

Website and e-commerce projects run in stages, so refunds are tied to how far the project has progressed rather than a flat post-delivery window:

• Canceled before development begins (planning/design stage only): full refund
• Canceled mid-development, before launch: 50% refund
• Canceled after the site has launched and been approved by the client: no refund
• Issue on WebSnarks’ side (e.g., missed agreed deadlines without communication): 100% refund
• Misconduct by a WebSnarks project manager: 70% refund

Legal rights: Site files and code become the client’s asset upon final payment and handover. Until final payment is received, the build remains a WebSnarks asset. WebSnarks retains the right to display completed sites in its portfolio for promotional use.

SEO and Backlinking

SEO and backlinking results depend on factors outside our direct control (search engine algorithms, competition, site history), so refunds here are based on work delivered, not outcomes achieved:

• Service not yet started after payment: full refund
• Canceled before the current billing cycle’s work has begun: full refund of that cycle’s fee
• Work has already begun or been completed for the current billing cycle: that cycle’s fee is non-refundable; future cycles can be canceled with notice per our Terms and Conditions
• Issue on WebSnarks’ side (e.g., agreed work not delivered): 100% refund of the affected cycle
• Misconduct by a WebSnarks project manager: 60% refund of the affected cycle

Legal rights: Reports, audits, and backlink records delivered for completed cycles are the client’s to keep. WebSnarks does not guarantee specific rankings or traffic outcomes.

Social Media Marketing and Handling

Like SEO, social media management is billed on a recurring basis, so refunds follow the same logic:

• Service not yet started after payment: full refund
• Canceled before the current billing cycle’s work has begun: full refund of that cycle’s fee
• Content already created, scheduled, or published for the current cycle: that portion is non-refundable
• Issue on WebSnarks’ side: 100% refund of the affected cycle
• Misconduct by a WebSnarks project manager: 60% refund of the affected cycle

Legal rights: Content created and paid for becomes the client’s asset. Account access remains with the client throughout.

Contact Us

Questions about a refund? Contact us and include your project details and the reason for your request.